When opal arrives and you are not 100% happy you can return for refund. But if you alter or cut the rough it is yours and we cannot exchange However, if you touch any piece you are accepting ownership and Negative or neutral feedback cannot be left Please study carefully before cutting. Images of the rough opals are taking with water.

As with all our rough you may return it for a full refund provided it is NOT rubbed or touched in any way-we suggest you look at it dry with a loop before cutting.

However you are dealing with nature so some stones will come out BETTER OR WORSE

YOU ARE BUYING THE EXPERIENCE